Customer Interviews for Startups: How to Talk to Customers and Validate What They Actually Need
A founder has an idea for a SaaS platform. Before writing a single line of code, she does something that feels responsible: she asks twenty…
A founder has an idea for a SaaS platform. Before writing a single line of code, she does something that feels responsible: she asks twenty…
A Founder Posts an Idea Online A founder posts about a new SaaS idea on LinkedIn. The post gets 10,000 views, 500 likes, and 80…
A startup has moved its application to the cloud. The app works. Customers can sign in. Developers can ship updates whenever they want. Everything looks…
A founder spends six months building a product. The engineering is solid, the design is clean, and the launch finally happens — and customers don’t…
A founder spends six months building a product. The code works. The onboarding flow is clean. The launch goes out on a Tuesday morning with…
Most SaaS products don’t fail because the code was bad. They fail because nobody validated whether the problem was real, whether the right customer existed,…
Every SaaS founder eventually asks the same question, usually at the worst possible time: should this be a monolith or microservices? The honest answer is…
Growth is the easiest number in business to get excited about, and the easiest one to misread. A company can post rising revenue, climbing user…
What Is Product-Market Fit? Product-market fit (PMF) is the state where a specific product genuinely satisfies a specific market’s real, significant demand — not a…
What Is an ICP? An Ideal Customer Profile (ICP) is a specific, evidence-based description of the customer a business is best positioned to serve profitably…